Essential
Tailored quote
- Planned service visits, set to your equipment
- F-Gas leak checks and records
- Written service report every visit
- Breakdown response target: on site within 6 hours
Maintenance plans
Maintenance plans that stop breakdowns before they start
Fewer breakdowns, lower energy bills, and records ready for audits. Pick the level of cover that suits your business.
Priority
Tailored quote
- Everything in Essential
- Priority breakdown response, ahead of non-contract callouts
- Agreed rates for breakdown labour and parts
- Temperature and compliance report
Bespoke
Tailored quote
- For multi-site, industrial and plant-room customers
- Visit frequency set to your equipment
- Agreed response times (SLA)
- Digital service and F-Gas records for every system
- Single point of contact: Ciaran
Compare the plans
| Feature | Essential | Priority | Bespoke |
|---|---|---|---|
| Planned visits | Set to your equipment | Set to your equipment | Set to your equipment |
| F-Gas leak checks and records | Included | Included | Included |
| Breakdown response | Target: on site within ${B.responseTarget} | Priority response | Agreed SLA |
| Breakdown labour and parts | Standard rates | Agreed rates | Agreed |
| Temperature and compliance report | On request | Included | Included |
| Digital service records | Included | Included | Included |
| Price | Tailored quote | Tailored quote | Tailored quote |
What a service visit includes
- Clean condenser and evaporator coils
- Check refrigerant levels and carry out leak checks
- Check temperatures, controllers, alarms and defrost
- Inspect fans, motors, door seals and electrics
- Clear drains and check pipework
- Written service report after every visit
Planned maintenance usually costs far less than an emergency callout and a cold room of lost stock.
For facilities managers
- Credentials on request: insurance certificate, REFCOM F-Gas certificate and RAMS
- F-Gas leak checks at the frequency your systems need, with records kept for 5 years
- One accountable contact: Ciaran
- Response and rates agreed in writing on Priority and Bespoke plans
Maintenance questions
How often should my equipment be serviced?
Most commercial refrigeration benefits from servicing at least once or twice a year. Busy kitchens, cold rooms and plant often need more. We'll recommend a schedule.
What does a maintenance plan cost?
It depends on how many units you have and how often they need visiting. See our maintenance plans, or call for a free quote.
Can maintenance include F-Gas leak checks?
Yes. We build the leak checks your systems need into your visits and keep the records.
Do you maintain equipment from other installers?
Yes, whoever installed it.
Ready to cut breakdowns?
Tell us what equipment you have and we'll recommend the right plan.